Privacy policy
Last updated October 2026.
This policy explains what information Takoradi Logs & Lumber collects through this website and how we use it.
What we collect
This website does not use advertising or analytics cookies and does not keep an account for you. We only receive information you choose to send us:
- When you use the quote form, your details (name, company, country, phone, email, the machine you are interested in and your message) are placed into a WhatsApp message on your own device. Nothing is sent to us until you press send in WhatsApp.
- When you call, message or email a branch, we receive the details you share in that conversation.
How we use it
- To prepare and send quotes, and to answer your questions.
- To arrange delivery, installation, training and after-sales support for equipment you buy.
- To keep the business records we are required to keep by law.
We do not sell your information. We share it only with carriers, installers or suppliers where needed to fulfil your order.
Messages sent through WhatsApp are also handled by WhatsApp under its own privacy policy. If you prefer, call either branch instead.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact either branch using the details on our contact page.